Free Sample Service

Technical Support System

  • Pre-sales

    Requirement Alignment, Solution Communication

  • During Sales

    Factory Audit Guidance; Process Sample Support; Contract Details Finalization

  • After Sales

    Installation + Commissioning + Training + Acceptance; Online and Offline Technical Support; Free Remote Software Upgrade Service, etc.

After-Sales Service System

  • 24/7 Online Guidance
  • On-Site Arrival Within 24 Hours Offline
  • Global Deployment of After-Sales Service Teams and Spare Parts Warehouses

Customer Maintenance System

  • Customer Satisfaction Survey

    Conducting online follow-ups with purchasing customers to gather feedback on products, technical support, after-sales service, and more

  • Offline Customer Follow-up

    Conducting on-site visits to existing customers to understand production updates, equipment usage, and service follow-ups.

  • Customer Appreciation Event

    Hosting an event for new and existing customers to share new products, technologies, discuss industry trends, and show appreciation to loyal clients.

  • Exclusive Privileges

    Joint Events; Special Policies for Repeat and Referral Customers; Custom Gifts and Exclusive Benefits

  • Increased Cutting Speed

    15000-40000WLaser Power Optional,able to cut through thicker metal sheets ata faster rate of up to 65m/min (213'/min),enabling you to achieve higher productionefficiency and output in a shorter time

  • High Positioning Speed

    Whole machine uses industry-leading servo motors, providing high positioning speed of 126m/min (413'/min) and acceleration of 2G, achieving faster movement and improved working efficiency

  • Increased Cutting Quality

    Our machine offers precise cuts and high-quality results. The cutting surface is smooth, fat, and without obvious burrs, reducing the need for post-processing